Privacy Policy

Welcome to www.beckenhamparkhotel.net (the "Website"), owned and operated by Mosaic Operative LTD, trading as Beckenham Park Hotel . We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

What Information We Collect

We collect information that helps us serve you better, including:

• Contact Information: Name, email, phone number.
• Booking Information: Dates of stay, number of guests, room preferences.
• Payment Data: Billing address and payment card details (handled securely by third-party processors).
• Technical Data: IP address, browser type, operating system, device type, and usage data.
• Communications: Messages you send via forms, chat, or email.
• Social Media Interactions: When you interact with us on platforms like Facebook, LinkedIn, Instagram, or TikTok.
• Referral Sources: If you arrive at our site via advertising, social media, or partner platforms like Booking.com or Expedia

How We Use Your Information

We use your information to:

• Process reservations and manage your stay.
• Respond to your inquiries and provide customer support.
• Communicate promotions or hotel updates (with your consent).
• Improve our website, services, and user experience.
• Fulfill legal or regulatory requirements.

Who We Share Data With

We only share your data with:

• Payment processors and booking engines (for secure transactions)
• IT and hosting providers
• Advertising and analytics partners (e.g., Meta, Google)
• Legal authorities, if required by law

We do not sell or rent your data to third parties.

Your Data Rights

As a UK resident or user from the EU, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of inaccurate data
• Withdraw your consent at any time (e.g., unsubscribe from emails)
• Object to or restrict data processing
• File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@beckenhamparkhotel.net

Third-Party Websites

This website may contain links to third-party sites including OTAs and social media platforms. We are not responsible for the privacy practices or content of those websites. Please review their policies individually.

Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website after updates constitutes your acceptance of the revised policy.